Located at 1550 Skibo Rd in Fayetteville, NC, Risk Optometric Associates is an eye care practice serving the Fayetteville area. The practice lists eye exams but not an in-house optical department. Listed services include sports & safety eyewear. Davis Vision is among the 1 vision plan accepted. Walk-in visits are welcome. Call (910) 973-2366 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
First time here and Dr. Carlene Martin was amazing. She’s attentive and super gentle. She showed me what the inside of my eyes looked like which I thought was really cool. You can tell she loves what she does by the way she explains the parts of the eye.
If I could give 0 stars I would. The front desk lady is absolutely HORRIBLE. my glasses broke so I was seen and ordered my glasses in December and it’s February and I haven’t gotten a call back from them. I’ve called multiple times and no answer. Not to mention she charged me $15 for new frames while I waited for my glasses, she literally popped the lenses out of a customers glasses and put mine in. She then called back 5 minutes before closing saying I can finally get my glasses 2/25/25. As I walk up at 2:59 she closed the door in my face. And let me not forget that she said she emailed me saying they were ready back in January but I never even gave her my email.
My disabled fiancee and I were dropped off for my appointment and he wasn't allowed to sit down because of remodeling next year. They have 3 chairs in the waiting area, a chair in the exam room, and spare chairs in their back room. He collapses if he stands too long, and they made no effort to help him find a place to sit.
Unable to work out insurance issues so I canceled my appointment. First they told me they could not find me in the system, then they told me that with insurance my part of the bill would be $130 and without insurance it would be $139, so what is the point of insurance. With United Health Care my co-pay is supposed to be $10. Tried to cancel my appointment and was put on hold for 15 minutes and finally hung up. Tried to call back and after a long meandering message they told me to leave a message and the box is full. Used to be a good place, seems to have lost their way...need to get their act together.
The staff are friendly and knowledgeable. The Optometric assistant and Dr. Hendrix are great at their job. My son and I enjoyed our exam time with them. The receptionist is very helpful and knowledgeable. I highly recommend Risk Optometric Associates for your eye care needs. 😊
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