Rivertown Optical

Doctor is incredibly competent and personable and that is what the one star accounts for. Otherwise, I’d put this place in the negatives and I came here from Walmart Vision Center. Point blank, most of the staff is rude. I tried to make an appointment and they hung up on me, when I finally reached someone they seemed rather irritated with my questions and rushed me into scheduling. Main office is small and disorganized rather than the actual optometrist’s office. Staff could not efficiently answer questions about pricing and gives a slightly different answer every time. To the doctor, you need new staff or new training BADLY. The office prestentation is disorganized and extremely unprofessional.

Have been going here for over 25 years and always great service

Best glasses I've had in a long time! I'm extremely near sighted and my prescription is often wrong, but these were great. The doctor is great, professional and the staff is fantastic. Yeah, it's not decorated all fancy like other places, but it's clean and they are great! Thanks! 🤓

The Dr is amazing And the girls are phenomenal. I have never had a doctor and nurses that waited on me the way they did very friendly, very professional. Thanks to all of them

Two stars for a great staff. Only reason I'm giving them two is due to their not answering my calls. Phone rings off the hook. Called 9 times today. Phone stayed busy after 2pm. I will update this review once I get through to them and get a status of my order. Until then, Two stars.