Robert R Vanderyajt OD

Caution and warning. When you make an appointment be aware of pushy money grab tactics from the office personnel and what their computers tell them. If it's been awhile since your last exam and an insurance change happened to a spouses employers insurance they submit regardless and keep the co-pay. I even wonder if they're charging more for the service without exact insurance because nobody as in customers really checks the rate they submitted to the phantom insurance.

From the beginning this place is kind of a bad idea, 1 they told me that the glasses would cost me 250 plus the payment for the analysis, I think it was about 120, it turns out that after the analysis they told me that I had to pay 350 in total to have a glass fitted which they will not be very wide, it is like a strategy they use after you analyze yourself to increase the price by saying that you have to pay more so that the lenses of glasses are not so thick, something that they have to pay more so money. didn't tell me before and the worst thing is that the doctor, after the girl gave me the glasses, didn't want to give me a test so I could verify if the glasses were made correctly. They are scammers. The glasses were distorted and at night I see a lot of flashes. In the lights in the corners of the lenses I see that things look a little out of shape and unfortunately this place does not offer a guarantee and in case of any mistake they blame you, I am going to try to find a way to solve this since I don't see this place working this way in Sussex as legal since if they make the glasses all wrong they are not going to give you a guarantee of anything, you will pay a lot of money without a guarantee, this would require the authorities to intervene SUSSEX!!!

I simply wanted to take a moment to acknowledge others who deserve it. Amazing, Dr. Vanderyajt is. He is thorough with his assessment, gently spoken, and empathetic. Everything about the experience was good, even the phone call to make the appointment. The front desk employees are really kind and even made an extra effort to give the patients compliments. Spreading happiness throughout the office. That really resonates with me because not everyone makes an effort to convey positivity. Highly recommend!

I went to this office for the first time today, because my previous doctor retired. The doctor was great, listened to my issues and was patient and explained why I was having the issues I described. The receptionist was pleasant and helpful from initial phone call to the appointment today. They were very clear about what my insurance would cover and when. Not sure why there are negative comments regarding staff. My experience was fine, from beginning to end. Thank you,

I very much enjoyed Dr. Vanderyajt's professionalism and courtesy. He explained every step during the process and was very efficient and quick about everything. The ladies were very very helpful with choosing my frames and dealing with my insurance. Both of them were very polite and warm. Would recommend this office to anyone!