I love the variety that Sam’s Club offers, but my experience with the optical department was extremely disappointing. My husband and I spent time looking at glasses and were never acknowledged by the associate on duty. To make matters worse, she was on her phone shopping instead of assisting customers. We ultimately decided to leave due to the lack of customer service. *note the Amazon shopping on her phone
About
Sam`s Club Optical is an eye doctor and optical shop in Melbourne, Florida, located at 4255 W New Haven Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames and contact lens fitting. The practice is in network with 10 vision plans, including VSP, Davis Vision, Superior Vision and Spectera. Care is provided by Joannette Salas-Hernandez, OD. The optical carries 36 frame brands. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-ins are accepted. Call (321) 951-1216 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
4255 W New Haven Ave
Melbourne, FL 32904
Get Directions - Phone
- (321) 951-1216
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 11:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 9
I had always used Lens Crafters, I decided to use Sam's as I shop there. The new glasses I purchased were not inexpensive, and I got scratch resistant coating and although I had never had the coating before, I figured on extra protection. Not so, in less than 3 weeks there was a scratch on one of the lenses! Was I wrong in going to Sam's? Wonder if they can remove the scratch??
I have used Sam’s optical in Melbourne for several years,Jimmy and holly are the absolute best,easy to deal with,very informative and first class people,I bought 2 pairs recently,Holly and Jimmie both exceeded my expectations,highly recommended,very positive experience with exceptional good attitudes,my family and friends all use Sam’s optical in Melbourne and are all super satisfied,holly and Jimmie are the examples of what every business needs
Terrible customer service on numerous occasions! This particular sales associate clearly hates her job and should seek employment elsewhere. She ignores the customers. Will not return to this establishment!
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