Sam’s Club Optical

I broke my glasses over the weekend and am unable to perform basic functions without them. The woman who answered the phone, Donna, was incredibly kind and recommended multiple options of eye doctors in the area in order to get glasses as fast as possible. Delightful lady and when I get a handle on what is essentially my disability (I am almost blind) I am going to come back and buy spare pairs - solely because of Donna! Thank you, Sam’s!!

Always a great experience! The team is so friendly and helpful—they always clean my glasses and make adjustments for free, no questions asked. Big thanks to Donna, Rebecca, Ashley, and Jody for their kindness and top-notch service. I really appreciate the personal care they provide every time I stop by!

Marginal for adult glasses, but definitely skip this place if shopping for a child. They will do anything they can do to not repair glasses under warranty. The vision center manager Ashley is somewhat nice, but it's clear she's a "company man" and will do almost anything to avoid repairing glasses. I took a set to her to be repaired 3 months before the end of the warranty period and she literally told me no and to wait till later. I brought them back later and she tightened a screw even though I showed her that the problem still existed and couldn't be fixed by a screw adjustment. She hugged and refused to fix them. Not the warranty is out and the glasses are totally broken and now they really won't do anything, all because Ashley can't be bothered to do her blasted job. Shameful. They've lost our family's business.

The ladies know their products and are extremely friendly. I’ll be back

Just get the routine eye exam and do everything else yourself. $75 for the little they do is bad enough but they'll charge you $115 and say they did something else. The contact I was "fitted" with isn't even the correct prescription. Take your $115 and go to a real office.