Lance Daniel OD

Loved the doc, super cool. Good exam that didn't take a lot of time. He sent me in to try on contacts, because I wear contacts. He set the contact script for Bausch + Lomb, which I never had before. The lady came in there and asked if I would be ordering contacts, I told her not today. She said she couldn't do the fitting. I asked about the trial and she said I could, but only if I ordered boxes today. The message conveyed to me was the two weeks it took to get the boxes I ordered would be my trial of the contacts. At past Optometrist they have let me trial contacts before I bought boxes, so I thought that was a standard. Just different, but be aware. I contacted another optometrist office in the area and they said I could trial some contacts.

I had an exam that I scheduled online. I was able to get in within a week. The girl who did my actual exams was fantastic and so sweet. I did not get her name. She has great customer service and should certainly be appreciated for how she treats her patients! However, the male receptionist seemed to be very rude and dismissive towards her. It was uncomfortable to watch and I felt very bad for her. The eye doc, Dr. Daniel, was very nice as well, though. It was just that male receptionist. It was a little slow to get checked in and seen. But once I had done the tests and was in with the doc, it was quick and easy. I’ll probably go back here!

Dr. Daniel is wonderful! He listens to his patients and is so personable. This is so important on top of being professional and just great at what you do. His staff is helpful and knowledgeable as well. I moved out of state for twelve years but other than during said time, I have been a patient of Dr. Daniel over a span of twenty-eight years. I highly recommend him for all of your eye needs.

The young man at the front desk wad extremely rude to my wife while she and my child were waiting on me. When I asked for an apology he laughed and said "it's whatever". Due to this I will not be returning. He was also very rude to the young lady that was also working the front desk. But Dr Daniel was very nice and very helpful.

I took my daughter here yesterday it was our first time in and the girl at the front desk was so sweet, helpful, and patient as well with my 5 year old baby girl. The Dr was phenomenal and worked very well with my daughter she really took to him which says a lot about the man I just want to thank them all for the professional service and the patience they had working with my little girl. She is excited to be getting her first pair of glasses just like her momma (myself) she is literally counting down the days to receive her first pair of glasses!