Sam’s Club Optical

Had my eye exam today by Dr. Naing, who is excellent. He took the time to make sure that I had the correct prescription, and answered the many questions that I had. He asked questions concerning what I do for a living, lifestyle, etc., and recommended eyewear for me that fits my specific needs. He also explained some possible things to look out for with regard to my eye health, and overall was absolutely outstanding. I also met with Rosie in the vision center to pick out frames and lenses, and she was extremely helpful in explaining all of my options available to me, and what the differences were. She is great at her job as well.

The lenses are decent, but they are pricey. The manager is rude if you request anything of her. They are unwilling to help patrons with broken frames in any way beyond their paid warranty and then only when forced. Find a real optometrist shop.

Glasses came in with one trifocal twisted counter clockwise. The other trifocal was off to one side. The lens were not cut to fit the frame. Was told to buy the glasses somewhere else. They refunded my money for the glasses but not the exam. They said the just changed venders and we're having problems with several customers.

Went in for both an initial contact prescription exam and an exam when my contact was acting odd and both times I was happy with my experience! Friendly people and good service!

Wonderful care and friendly staff