Front desk is fabulous. The eye Dr. has awful customer service with the worst attitude! First encounter I thought possibly she had a bad day. Nope! Every time she was just short, snotty, so quick to turn me away! • Changed my current contact prescription to the point where the contacts were unable to wear. • Follow up appointment took over 6 weeks to be seen. • Dr. can be 35 minutes late for your appointment, if you are 8 minutes late she will make you reschedule. • Exam was in December, it is now almost April. Still not resolved! She also told me I will have to pay 60$ on top of what I already paid. I’m out of luck for the boxes of contacts I already ordered that were wrong due to her as well! Luckily I only ordered 3 boxes. Many other eye care professionals around with better knowledge, lower out of pocket cost, with care for their patients. I will NEVER recommend Sam’s club optical to anyone!
About
Located at 1707 E Sherman Blvd in Muskegon, MI, Sam’s Club Optical is an eye doctor and optical shop serving the Muskegon area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Davis Vision, Superior Vision and Spectera are among the 6 vision plans accepted. Care is provided by Jeffrey M. Thompson, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (231) 733-2575 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1707 E Sherman Blvd
Muskegon, MI 49444-1862
Get Directions - Phone
- (231) 733-2575
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 11:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 4
We loved our visit at SamOptical! The staff was fantastic. Very helpful and professional. They were able to answer all our questions and were knowledgeable about how we could get part of our purchase reimbursed by our insurance. I’ve been disappointed by visits to other eye doctors and offices, so being treated so well at Sams was such a relief!
Prices were good without insurance, the eye doctor is very kind and informative I would highly recommend going here for your eye care needs.
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