Once you come to this place, make sure you don't have nothing to do all day because appointment doesn't mean anything. Patient waiting. I saw the doctor she is playing with her phone. that's why I was waiting there 40 minutes in the waiting room. Poor management. I was there 10:20 . Go check your camera. And don't lie
Santa Ana Optometry
About
Santa Ana Optometry is an eye doctor and optical shop in Santa Ana, California, located at 2148 S Bristol St Ste C. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 3 vision plans, including VSP, Davis Vision and Superior Vision. Doctors at this practice include Thien-Thu Nguyen, OD and Nguyet-Ca P. Nguyen, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (714) 662-7969 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2148 S Bristol St Ste C
Santa Ana, CA 92704-5152
Get Directions - Phone
- (714) 662-7969
- Languages spoken
- English, Spanish, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 21
I have been coming here for years and never really had an issue until about a year ago when they had hired a new receptionist. She didn’t know how to navigate the website for insurance coverage which is understandable considering she was a new hire, however she had no trainer with her. Now fast forward to 01/12/2024. I came in for my yearly check and they had hired another new receptionist. This lady has absolutely no people skills whatsoever. She was highly unprofessional. I asked to use the restroom as I had came in straight from work and she responded with “The owner doesn’t want customers using the restroom.” And I questioned her because I know I’ve used that restroom before with no issues. She then proceeds to as (very loudly I might add) “but like do you have to go really bad? Cuz I don’t make the rules.” I was very uncomfortable conversing with her across the room. She then proceeds to ask another patient across the room for her personal insurance information. And that is where I drew the line & cancelled my appointment. The entire 20mins that I was in there waiting for my appointment was uncomfortable & unprofessional.
I’ve been coming to Santa Ana Optometry for about 8 years now and so has the rest of my family. Such great service is always provided here, any concerns or questions I have were answered. I leave each visit satisfied and happy with the great service provided here at Santa Ana Optometry.
Even when I've paid for my contact lens prescription, I was given a wrong kind. When I called to ask for it, the asian guy barely speaks English and the woman receptiont even had the nerve to hung up the phone on me! The optometrist was 40 mins late for my appt. and never showed up when I went back to pick up my right prescription. I wont reccomend it AT ALL !!!
They gave me my prescription wrong I been coming here for a while but now am older and don’t think I’ll keep coming the gave me the wrong prescription and I order glasses online and I can’t see with them good and my eyes and head hurt I compared it w my last prescription and instead of going up it went down and I feel like that’s the reason I can’t see good she put the wrong prescription!
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