Impressed with my visit. Have heard many good things about Dr. Schneider. However, on my post op visit the day after my cataract surgery I have some serious concerns. My appointment was for 10:50 am. I arrived about 20 minutes early, almost 2 hrs later I was finally called back to a room to be seen. The waiting room was full and from the conversations I was hearing everyone was experiencing long wait times!
About
Suffolk Eye Physicians & Surgeons serves patients in Suffolk and the surrounding part of Virginia from its office at 2016 Meade Pkwy. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (12 plans in total). 5 doctors are listed here, including Brook Keaton, OD, Jennifer Schneider, MD and Osvaldo Diaz, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (757) 539-1533 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2016 Meade Pkwy
Suffolk, VA 23434-4259
Get Directions - Phone
- (757) 539-1533
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:30 AM – 4:30 PM |
| Tuesday | 8:30 AM – 4:30 PM |
| Wednesday | 8:30 AM – 4:30 PM |
| Thursday | 8:30 AM – 4:30 PM |
| Friday | 8:30 AM – 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 408
Fast check-in, efficient and organized screening exams, and before I knew it, I was being seen by Dr. Schneider. All my issues and questions were addressed, I did not feel rushed, I was in and out in less than 45 minutes, and I was helped by the friendliest staff you could ask for. Highly recommend!
Extremely frustrating experience here. The wait times are unacceptable — expect to wait two hours or more between the waiting room and the patient room before even seeing the doctor. When the appointment finally happens, the doctors often seem unsure and rely heavily on the techs for basic information, which doesn’t inspire much confidence. The office hours are also very inconvenient, and they may close the office and only notify you later in the day that your appointment needs to be rescheduled, instead of giving advance notice. That means you may take time off work for nothing. On top of that, the staff were not very helpful and there was little effort to accommodate patients. Overall, the clinic feels disorganized and poorly managed. I would recommend looking elsewhere for eye care.
Had 2 appointments at 1030 and 1040 for my son and myself. We sat in the waiting room for 1 hour before being called back. This is not the first time this has happen to us.
Fast check-in, efficient screening exams, and quickly seen by Doctor Schneider. In and out in less than 45 minutes, with the friendliest staff you could hope for! Highly recommend!
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