Schwartz Laser Eye Center

Terrible experience here from start to finish. My wife's appointment started 40 minutes after the scheduled start time. I guess they don't realize that people have other stuff going on their lives and need appointments to be timely! Then, they took her back, took her contact lenses out, and left her in a room for another 10 minutes, which was very disconcerting as her vision is very blurry without her lenses. The tests were done by techs, which is fine, but there was no OD there to explain the results! So even though her prescription was changed from -6.25 to -7.5, no one was there to explain anything about it. It feels like it should be illegal for an OD to sign a prescription that OD being physically their to perform the manual refraction process. Then, they charged her for i don't know what even though our insurance says that eye exams are $0. I will not be going back and would not recommend them to anyone

Please, please do not go to this eye clinic. They caused me so much stress and wasted money. My eyes are pretty bad (-7.00) and got results that would warrant at LEAST a conversation with the OD. The OD who signed off on my prescription? I never met them or was in the same room as them. Beginning to end: - I arrive on time to my appointment; they are late by 45 minutes and offer no apology. - the person (I assume the tech) doesn't introduce themselves. - they dilate my eyes and run a couple tests. That first person then leaves me in a room, no explanation, for 20 minutes - I have no idea what I'm waiting for. They made me take my contacts out and I can't see anything, but I don't know if I can put them back in or not at this point. So I'm just sat, not able to see or do anything and wait. - they fit me for contacts and don't even tell me my new prescription, I have to ask. - they don't explain any results to me. They tell me the optician isn't in today? They then tell me I'm done and to leave. Please keep in mind I have high myopia (-7.00 in both eyes) and I'm only 29l. Also my prescription has VERY MUCH WORSENED and they should at least speak with me about retina health - they do no such thing. I have no idea how my eye health is or the results of ANY of the tests they ran. I am absolutely contesting this with my insurance and going to a new eye doctor for another eye test. Please don't make the mistake I did of going to this terribly unethical clinic.

The staff is very professional and friendly. The big problem I have is all the "hidden" fees. I'm already out-of-pocket $1k between all the eyedrops prescribed and the mandatory evaluations required from my Primary Care Provider and a clearance from a Retina specialist. I'm having cataract surgery in two weeks. It would be helpful if I could know my final cost, however; no one claims to know what my final cost will be. I have an insurance plan in which I have to pay $8k out-of-pocket for medical expenses each year b4 the company starts paying 100 percent and it would really be helpful to know how much more I have to come up with so I can meet my deductible and not have to worry about paying for anything else the remainder of the year.

Everyone here is so friendly, efficient and quick! Will never go anywhere else. Dr Schwartz is caring, informative and doesn’t just steer towards surgery!

Great doctor and staff I had eye surgery for Cataracts I now can see 20/20 vision no more glasses at 72 it's wonderful not to have to wear glasses