Desert Vista Eye Specialists

Dr. Lance Stutz at the Gilbert location is fantastic! I recently had cataract surgery with him and experienced severe dry eyes afterward. Dr. Stutz worked diligently with me throughout my recovery to help me achieve 20/20 vision, and the discomfort from the dry eye continues to improve. His staff is truly top-notch, and I have had a very pleasant experience from beginning to end. I would highly recommend Dr. Stutz and his wonderful staff at the Gilbert location. Thank you all for the outstanding patient care and for making my experience such a positive one!

Had an eye emergency and they got me right in. Dr Jacobsen and their whole team were fantastic through the whole thing and during follow-ups. They take their time and make sure they’ve explained everything and answered all questions, unlike many I’ve been to that just rushed in and out. Excellent experience with their office!

You will regret going here. 0 stars for staff and doctor. I reviewed doctor notes and half of what she wrote she discussed with me, was never ever discussed. It was the first time seeing this. Can barely see and all I got was the same scripts for meds I’ve been taking which have done nothing to help my eyes. They took my $175 and then they send you on your ways. Find another place. Staff and medical assistant drop the ball, they don’t call you back, they don’t submit a script as requested by the doctor. Sent a fax 4 days ago, still haven’t heard from anyone. Office manager is rude and nasty and is annoyed when asked to resolve an issue. Waste of time and money. They shouldn’t be in business. Other reviews have to fake. No way anyone had a great experience here.

I made an appointment for an updated prescription because I was having issues with driving at night. The initial technician was confused as to why I was there, so I told her the same thing. I leave there and realize I didn't get a copy of my prescription. So, I send a message on the portal asking for this. I was told I needed to pay $60 for it. I later checked back and realized they uploaded something to my portal account. It is incomplete so I send another message that the prescription is incomplete. They told me they doctor never finalize the prescription, so they uploaded what they have an are asking me to come back in. So, I took time off of work, Uber'ed there and home and you billed me for a visit only to still need to go back in and do it again because they couldn't be bothered to listen to me not once but twice. I won't be back.

Dr Stutz and each employee at the Gilbert location that I have dealt with has been pleasant, caring, and professional. I am able to get appointments quickly when I need them. The clinic is 3 hours away from my home, but it is worth it to me to get quality vision care. Thank you to each of you at the clinic!