Scott Nelson Chin OD Next To Walmart

Great place to repair eyeglasses. I have half rims and the lenses have popped out due to bending the frames and/or breaking the fishingbwire that holds the lense inplace. The ladies who work here are freindly, effiecient and did not charge me any of the 3 times they fixed my glasses.

received a phone call from them at 6:30 pm my time which would have made 7:30 their time, which they should have been closed already.. After all why call when I am 1,000 miles away. really? and if it had been a legit wrong number call, manners say, you let the voicemail pick up and say, sorry dialed the wrong number..

Christel the young lady at the vision center helped my wife with her new glasses today as we went in to pick them up. She made sure everything was perfect before we left. Thats why she gets a 5 🌟 rating. She kind, friendly and made this experience a very good one look forward to seeing her when its time for my next pair

I called at Friday at 4:45pm to check on my status Chrystal said she did not have time and she’ll call me on Monday morning. I mentioned you have 15 mins I need to know why I have not received my contacts. She said I may call you back or Monday. Called this morning because knowone called me, and Jessica said for some reason it didn’t go through so contacts were never ordered, from 2 weeks ago. She said I will put the order now. I called 15 mins later and yet she had not yet put the order in. It’s disappointing to know that customer service sounds helpful but work/ order don’t get done. I’d suggest to anyone that is waiting on glasses or contacts double check on your order before leaving the store if not you be waiting a long time.

Dr. Chin and staff were awesome. I apologize not remembering the lady's name, who helped pick out my glasses. Dr. Chin took me back early and I received my glasses in 2 days. Thank you so much