I brought my 5-year-old in today for her first-ever eye appointment and could not be more disappointed in the experience. First of all, we were only there to get a Kindergarten form filled in rather than out of any true need. They called me and asked me if we could come in earlier, but I wasn't able to. When we saw the doctor, it was very clear that she was trying to get through the Saturday afternoon appointment as quickly as possible so she could get out of there. During the entire appointment, she was very impatient with, again, a FIVE-YEAR-OLD LITTLE SCARED GIRL! She literally groaned in frustration. I was astounded by her lack of bedside manner. By the end of the exam, I could tell she was so mad that she wouldn't look at us or even turn on the light or let us know the exam was over. She has been rude and gruff with me before in a previous appointment months prior, and I could care less. But being impatient with my LITTLE GIRL and making it a bad and scary experience, especially given that it wasn't even necessary, just required for school, is just unacceptable. In the end, I watched her rush out of the building to get to her car, confirming for me that the only thing she actually cared about was getting out of there as fast as possible. I will never be back. I recommend that you avoid bringing your young children here.
About
Shopko Optical serves patients in Dixon and the surrounding part of Illinois from its office at 1600 S Galena Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (13 plans in total). 10 doctors are listed here, including Kathryn Wilson, OD, Joseph Herba, OD and Michael Strasser, OD. It is open 6 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (815) 284-3935 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1600 S Galena Ave
Dixon, IL 61021-9611
Get Directions - Phone
- (815) 284-3935
- Languages spoken
- English, Spanish, Italian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 3:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 256
Today was my first visit to Shopko. Everyone from the front desk to the Doctor were great. I was on my last pair of contacts and they got me in the next day when I called. I am not saying they will do that for you every time but they did for me on this occasion. I went to Shopko because my “regular” eye doctor was out of town but now I think I will just return to Shopko.
Went in to get my glasses repaired because a screw fell out that connects my lens to the frame. Repaired it but had a massive scratch on my lens that wasnt there when I came in was blamed on adhesive from the tape I had to use to hold my glasses together. Now I have to purchase a new lens because I didn’t purchase the warranty for them. Ridiculous. But they are friendly just extremely disappointed
It was a pleasure to work with Shamika today at Shopko Optical Center. She is professional yet friendly, engaging, and pleasant. She has a very cool vibe, couldn’t have had a better experience! This is from Doug.
This has been my favorite place to go for my eye doctor appointments. They are located in a great spot that is easy to get to. The doctor is patient and thorough. Staff are friendly and helpful.
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