Shrewsbury Family Eye Care serves patients in Shrewsbury and the surrounding part of Massachusetts from its office at 558A Main St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes VSP and Davis Vision (2 plans in total). Care is provided by Neil P. Casey, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (508) 845-6414 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Dr. Casey is a good doctor, and I have no issues with him or his exams. His front desk staff, however, could take a class on customer service. The staff couldn't care less about your satisfaction in any facet. Dr. Casey gets 4.5 stars, but his staff gets 0.
I made an appointment a month in advance, called 4 days from said appointment to confirm appointment. I was then told my appointment was a month prior and was supposed to receive a confirmation call for that day but never received a call. Person who took my call told me “ we are too busy to call to remind patients of appointments” completely understandable but why didn’t I receive a call on my supposed appointment date?
Dr Casey is the best in town. Great experience all around! Was able to book an urgent care appointment same day and get thorough care . High recommend
If you are concerned about the virus, DONT GO INTO THIS OFFICE!. They ask patients when they fit glasses to take off their masks! ARE YOU KIDDING ME! You can certainly try glasses on with a mask! While I was in the waiting room, I watched the previous customer being asked to take off her mask, while 2 feet away from the optician. When it was my turn, the optician did not wipe down any of the surfaces after that patient! Even restaurants are more careful! I walked out after seeing this sham! I asked if they were following state guidelines and she said I know we are not 6 feet apart but one of us has on a mask! RIDICULOUS!!! My next call will be to the Shrewsbury Health Department!
Dr Casey and his staff are very knowledgeable, everyone there is so nice.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.