Silver Lake Eye Clinic

Is this place even open still? I can't get a hold of anyone. Their phones ring and then say not available. Their optometry phone never goes to a person and I can't leave a voicemail because the box is full. I just want to order contacts and cancel my appointments at this point.

I used to only go to silver lake for years. In 2024 I went in, got my prescription, normal operating proceedure. Until I went to get my contacts. Despite confirming the doctor I saw is in network, they billed under a completely different doctor than the one I saw, which is out of network. Because the claim hadnt been processed I had to pay out of pocket in 2024, losing $250 in benefits. I went to the office and tried to work it out with them, I was told I would get a call back - never happened. Emailed the office and the billing contact I had and was ghosted. Fast forward to 2025, I used optum this time (highly recommend). Went to get my contacts, and there was no benefit. Put in a call to my insurance and get told Silver Lake was rebilling in the 2025 calendar year under thr same doctor I have not seen. Cannot begin to describe how frustrating this experience has been, thankfully my insurance could see it was messed up and gave me an authorization so Silver Lakes poor billing and questionable insurance claims dont bring my total losses to $500.

Very please with the service and eye glass selection at Silve Lake Eye Clinic. Dr. Dormant was thorough and didn't rush me when determining my prescription. My vision in my new prescription is clear and sharp.

Friendly, helpful staff. Easy first time check in process and they took the time to explain everything while also inquiring if I had questions. The team was awesome. Plus their costumes were amazing (I visited on Halloween 🎃 😆). Definitely would recommend to anyone looking for a vision clinic in the Everett area.

Was my first time at this clinic and the female optometrist/dr. was very rude for absolutely no reason during my exam. Do not recommend.