Do not purchase here!!!! Way cheaper and faster at Eyeglassworld. I ordered eyeglasses on 6/3/26 for a total of $944. Said they'd be ready in 3 weeks. I called them on 6/29/26 to have them keep me on hold, saying they'd call me back, etc. Never just giving me an answer but everytime I call they tell me ...will call me back in a couple of minutes. Never happens so the process begins again. Finally I get a call from and Illinois number and she tells they are sorry they ordered the wrong size but it'll be in Next week. I asked for my money back. She said she doesn't have authorization for refunds. (However, she had authorization to take my $944.00 but it's not allowed to give it back.) She said her boss will give me a call personally in order to return my money. Apparently, only her boss has the power and the authority to do a return. (4:30pm) I have to wait for her call now...... (In the meantime I priced out my frames and prescription at Eyeglassworld, total came to $650 !!!! Wow did i get ripped off at Snead.) 4:45 pm still waiting. Im sure she'll wait till 5pm and blow me off. YUP! They blew me off! Waited to 5, no call at all.
