Fantastic place! From the moment you walk in the attention you get is top notch. Litzy and Sakura (I think that's her name) took good care of me. Dr. Demi was great and knowledgeable! Will certainly be coming back!
Solano Eyecare Optometric Professionals
About
Located at 1051 Solano Ave in Albany, CA, Solano Eyecare Optometric Professionals is an eye doctor and optical shop serving the Albany area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam and glasses & frames. VSP is among the 1 vision plan accepted. Doctors at this practice include Ruth J Chen, OD, Andrew Halton, OD, Thanhan Nguyen-tran, OD and Yung Fen Chen, OD. The optical carries 36 frame brands. Walk-in visits are welcome. Call (510) 526-3937 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1051 Solano Ave
Albany, CA 94706
Get Directions - Phone
- (510) 526-3937
- Languages spoken
- English, Spanish, Chinese, Mandarin, Vietnamese, Taiwanese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 125
I went in for my first-ever eye exam and the staff were very courteous & professional. Dr. Andrew Halton explained the procedure very well and gave excellent care as well as everyone else here. The front desk person, Sakara, was also very helpful after the eye exam in helping me pick out frames I wanted. I highly recommend this establishment!
UPDATE: After posting this review, Solano EyeCare sent my family a formal termination letter, canceling all future appointments. Rather than addressing the operational issues I raised, they chose to dismiss us as patients. This response confirms my concerns about their approach to patient care. A practice that terminates families for constructive feedback (especially a 3-star review that praised their in-person service) demonstrates they’re more interested in protecting their reputation than improving patient experience. I stand by my original review. The doctors and staff are genuinely kind in person, but the administrative systems need improvement. I had hoped this feedback would lead to positive changes. Instead, it cost my family our eye care provider. If you’re considering this practice, know that patient feedback is not welcomed here. Original review: I wish I could give them 5 stars. In person, the doctors and staff are kind, patient, and very helpful. Our family feels well cared for during visits. Where they lose stars is with anything after the appointment, especially by phone. Prescriptions are given on paper, which is easy to lose, and emailed copies are not automatic. When I call in a rush to get a prescription so I can order lenses, I am often told it will “hopefully” be sent by the end of the day. There is no simple self service option or portal where I can log in and download our prescriptions, and the front desk is usually too busy to handle these requests quickly. An automated email system or online portal for prescriptions would save time for everyone and would turn this into an easy 5 star experience.
You get there on time, they actually see you on time. Dr was supportive while I was trying out different contact lens options. And I felt well taken care of by the professionals making sure all preventative scans and check up are in order.
My husband broke one leg from his glasses. Since we hadn't purchased the glasses from this store, they were going to charge about $20. Not very welcoming or friendly. Didn't have the glasses fixed here.
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