SSM Health Davis Duehr Dean Eye Care

The folks working in this office are always pleasant and I've never had a bad experience in the six years I've come here for eye exams. However, be aware that between last year and this year, the "contact lens evaluation fee" they charge, which insurance usually doesn't cover, has nearly doubled. I was charged $75 when this was only $42 last year and even lower in the past.

This office is "balance billing" when they submit late claims and they're denied by your insurance because they are past their timely filing date. AVOID. I purchased glasses 12/1/17 and they did not submit until 6/13/18, and slammed me with the bill.

Ashley at SSM Health west paid extra attention to fitting my glasses. She also walked around store collecting possible frames. I happened to drop in on a SALE day and was thrilled that my specks wouldn't break the bank. Ashley is a gem!

Saw Nathan Catterson and my eyes are very sensitive. While he was looking at my eyes with the light I had to shut my eyes a second and under his breath he said "Jesus Christ!" He was very rude and disrespectful! I left feeling horrible. I am NEVER going back and will tell everyone to avoid going here if possible. The worst eye appointment I ever had.

I had a visit with Dr. Catterson in Optometry today. He was very efficient and thorough in checking my eyes and vision, along with the nurse(dobson) who was kind and thorough! I had figured that my prescription was out of date but they were able to fix me up and sent me out of there with a new set of contacts to test out!! I was so surprised at how well I could see! {felt like a miracle} (disclaimer: I don’t know anything about the billing yet as I have not received one just yet) They sent me home with a sheet of the information that I needed, and i felt good as new! Would recommend this place and also Dr. Nathan Catterson!