The staff was helpful at first. They told me they would call me whenever my glasses were ready to get picked up. Instead I got a text stating it was ready. When I got there the lady in the front could not find them and continued to blame it on corporate stating that corporate sends out random texts, understandable she then proceeded to tell me try back the next day and she would call me. 4 days later no call, so I called them I spoke to a guy and he said my glasses are ready to get picked up and that the delay was because my glasses were shipped to Redding CA he also stated that he called me, I never got a call from them what so ever I’m the one that called. Once I get there I give him my phone number to look me up and he asked twice what my name was, he kept looking through the container boxes and it seem as though we could not find them. I told him hey I spoke to you earlier and was told they were ready. He did find them eventually. The glasses came in cardboard box and a cloth bag, very cheap!!!! Next time I will stick to LENSCRAFTERS!! I do NOT recommend this place!
