I went to pick up my glasses with Jacky and what wonderful service I received! She gave me extra information and I appreciated that. Her service and attention were excellent.
About
Stanton Optical serves patients in Onalaska and the surrounding part of Wisconsin from its office at 9362 State Road 16. Expect a clinical visit here rather than a retail one: exams are offered, but no optical shop is listed. Listed services include sports & safety eyewear. Insurance accepted includes Davis Vision (1 plan in total). Doctors at this practice include Krystle L. Kennedy, OD and Thomas Campen, MD. You can walk in without an appointment. Call (608) 433-2293 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
9362 State Road 16
Onalaska, WI 54650
Get Directions - Phone
- (608) 433-2293
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 508
I had a wonderful experience with Joni, and the team at the Onalaska location! It was my first time getting glasses, and Joni made it a smooth, easy, and wonderful experience. Now, I can clearly see the excellent customer service offered by Stanton Optical, all due to the wonderful staffing they have there. Thank you all so much!
Will never go back I reported I hadn’t been able to see right with the glasses I received from here a few month ago, it’s just your eyes adjusting” is what I was told when I reported this issue. Turns out they had given me the wrong prescription. I’ll be reporting to the medical board next. If you need glasses Gunderson has a really nice eye clinic.
My wife and I bought four pairs of glasses last August. We did not buy the extra expensive lens warranty but the lens in my glasses has popped out three times. The lens got a scratch when it hit the ground. Staton popped it back in and told me the lens wasn't covered because I didn't buy the extended warranty. The glasses are defective why should I have extended warranty for just buying a 400 dollar pair of glasses that should hold the lenses in.
I like so many in these reviews, gave me insurance when making my appointment, I was told they accept my insurance. I was slao told, as is also on their website, that they could make progressive glasses in the store. Get to the exam, I'm told my insurance is out of network and they don't make progressive glasses in the store. I'd broken my glasses and was really struggling to see. I was told they had a special for $79, they would make one pair for distance and one pair for reading. I agreed as I needed to see. They charged my card, then told me they didn't have lenses strong enough to fill the prescription. I said credit my card and I'll go somewhere else. I was told there was no one in the store who could do a credit on the CC machine. I said you're all trained to take money but not give a credit when you promis a product and don't have it? Sounds like theft or deceptive practice to me. It's three days later and still no refund. DO NOT GO TO THIS PROVIDER
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