We recently went to family eye care in weatherford , they did my son's exam but it wasn't very thorough and kinda high in price. We paid over 350$ with insurance, seemed like a little much to me. So we did some research on some other places when we found stanton optical, it had great reviews and to us , reviews are everything these days. The drive was easy, about 8 minutes, found the place easy, walked in and was greeted by a very nice and professional young lady by the name of carol. She was so nice to deal with , she was extremely knowledgeable and extremely thorough. She walked with me through everything and made me feel very relaxed. Come to find out She is the general manager! Take notes from her if you work in the retail customer service industry because she nailed it. She went above and beyond to make you feel welcome, relaxed and made sure you understood exactly what you were getting and why. For what I needed, my total was 250$ but for what all she did during my exam and how thorough she was, I feel like it was money well spent. The establishment was very clean as well, oh and anytime i used a machine, before i did carol would wipe it down for me, which i thought was 5 stars. Thank you so much carol for the excellent customer service, that is something that is missing these days so fantastic job and thank you for prescribing me something that is actually going to fix my eyes finally, you are awesome! My family and I have found a new optical place thanks again carol.
