I recently had a pair of glasses that I bought online break (won't do that again) 10 days after the warranty ran out. I took them to Steinhauer's and Susie, with creativity and a little luck was able to fix them enough to get by until my next scheduled appointment. She was so helpful!
Steinhauer Family Eye Clinic
About
Thomas Steinhauer OD serves patients in Madison and the surrounding part of Wisconsin from its office at 2639 University Ave Ste 100. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP (1 plan in total). Doctors at this practice include Thomas Steinhauer, OD, Andrew Steinhauer, OD and Brian Steinhauer, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (608) 255-6407 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2639 University Ave Ste 100
Madison, WI 53705
Get Directions - Phone
- (608) 255-6407
- Languages spoken
- English, Hmong
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:30 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently open — closes at 5:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 45
Went in for exam at end of April. Purchased glasses at another optical store. Difficulty seeing with new prescription so was told by staff at Steinhauer to come back for recheck. Today I received a surprise bill for an office visit. When I called to question it, I was told I was charged “because you got your glasses from another location, and you are outside our 30 day window”. This was never explained to me at the time this was all occurring, and the office staff was incredibly rude. I will never return to this practice, and I wish I had read other similar reviews on here. Beware of hidden policies that aren’t disclosed to you if you choose to get your eye care here.
Have been a patient at Steinhauer Family Eye Clinic for years. During my annual exam in January, I told Dr. Andrew I was having trouble seeing the spin on the tennis ball, and also the indoor lights were bothering me. After the examination I learned my astigmatism had worsened. Dr. Andrew suggested prescription RecSpecs for tennis, and I ordered them. Have played indoor tennis twice with the new prescription RecSpecs, and they work GREAT! I can see clearly and the overhead lights don't bother me. Today I got hit in the face with a tennis ball, and my RecSpecs protected my eyes. Thanks to the Steinhauer Family Eye Clinic team for wonderful customer service and always listening to patients. I highly recommend them.
Highly recommend all the Steinhauer Docs! I’ve seen all of them, they are sooo willing to help their patients and are thorough and compassionate. I recommend them to everyone I know. Love Dr. Tom, Andy and Brian! Great Docs!
Best eye exam experience I’ve had in a long time. Transparent pricing if you don't have vision insurance and No surprise bills. Fairly quick appointment turn around time, no need to wait months, I snagged a cancellation. Eye imaging over dilation is amazing. Dr Brian gave good explanations to my questions. First doc in 30 years to give me an updated/new contact technology to try and wow, its so much more comfortable, not to mention, I can see better. Way better than any local hmo/hospital eye doc (I’ve tried 2 systems in the past). This local small biz/family owned n operated will exceed your expectations
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