Sterling Optical

In January I purchased a pair of glasses. One of the lens did not fit the frame but I was ok with it. Today I took up the glasses and both lens had fallen out. I thought the screws were loose so I took to Sterling only to find out the frame was broken. I did not have warranty so I ended up getting a new frame. If a frame can only last 6 months I will never go back to Sterling .

The entire staff was accommodating. Kelly worked with me. She was knowledgeable, efficient, and professional. The establishment was impeccable. Dr. Rosen attended to me. He was professional, knowledgeable, and extremely helpful, and kind. This was a pleasant experience!

My fiancé and I have been at this location a few times for eye exams and getting contacts, everyone is so welcoming and we always had a nice experience overall with the staffs help. Definitely recommend!

I had a wonderful experience at Sterling Optical in Islandia! The eye care specialist, Kelly was absolutely amazing. She was so polite, patient, and incredibly helpful throughout my visit. My eye exam with the doctor was very thorough, and I felt well taken care of from start to finish. The entire staff is always so lovely and welcoming, and they go above and beyond to make sure you’re comfortable. Highly recommend this location!

Absolutely terrible experience. The owner, Raj, made me feel super uncomfortable the entire time and kept pushing pointless “upgrades” like I didn’t know what I needed. The staff wasn’t any better, fake nice, zero real customer service, and they could barely communicate with me due to language barrier. The whole thing was a mess from the exam to the end. Save yourself the stress and DO NOT go to this place. I walked out frustrated, overwhelmed, and honestly wishing I had never stepped inside.