Sterling Optical

Everyone there was so helpful, patient, and kind with me! I didn’t know what type of frames I wanted and took an hour to choose. I felt SO bad but Zera kept reassuring me that they didn’t mind and that they were there to help. I ended up needing a retest cause I couldn’t see clearly out of one of the lenses and Jennifer helped me then. She was able to update the prescription for the glasses and I got them in 10-14 days. When I picked them up Jerald was there and he was also so helpful! Overall, I’m happy with my glasses and my experience as well :))

Outstanding experiences here over many years. I have tried other eyewear specialists including a recent visit to another Sterling Optical franchise and have realized the Sterling in Wayne is the place for me. Excellent customer service but, also fantastic technical work performed on site. They'll make sure your glasses fit comfortably and correctly. They won't let you leave until you are 100% satisfied.

Vance at Sterling Optical Wayne is fantastic. I have bought glasses from him in the past. He spent a considerable amount of time with me this afternoon learning about my vision needs and discussing lots of different possible solutions (progressives, computer progressives, transition lenses, etc...). Vance delivers a very high level of customer service that you often don't see these days.

Great customer service. The optometrist was very personable. The glasses fit and look great. I liked my first pair so much I returned and bought a pair of prescription sunglasses too. Customer Service matters. I will definitely return for my next pair of glasses.

The Wayne, PA staff is polite, patient, and very helpful. Vance has been our “go-to” for years, and Jeffrey is a new employee, who is professional and knowledgeable as well. Their frames selection is trendy and high quality—yet less expensive than other comparable optical stores.