Sterling Optical

After completing the annual contact lense exam I was refused a prescription and copy of my eye script. They did charge my card for the exam and said the doctor took both glasses and contact measurements but still failed to provide a printed eye script. I agreed to trying the lenses for a full day even though I expressed the fact I already wear them. After calling back the next day to confirm they fit and such, I was told the doctor was busy but I'd receive a call back. That never happened. Now out of the "trials" they provided I can't see well...had I been given what I paid for upfront I could've ordered and received a new set of contacts. Highly irritating when you pay for a product, and have to jump through hoops to get it in the most untimely fashion possible. I will definitely be warning others to steer clear of this place.

Square deal. And the moral of the story is shopping local pays off. I went in for my first pair of reading glasses. Tried on a number of frames and settled on a set with a narrow lens and no lower rim. They looked and felt great. But when I tried them at home, I realized I had made a rookie mistake. The narrow lens made me tilt my head uncomfortably down to read. Using the glasses made the print easy, but my neck sore. So I went back in to see what could be done. The young lady was very helpful. She understood the issue and helped me pick out a new frame with a nice, wide field of vision. At virtually no additional charge - I got a reprieve from my mistake.

Doctor Yannelli is glad to answer any questions you have and allowed me to compare two brands of contacts before deciding on which one I wanted. She gave a week supply of each kind. Both pairs of contacts she recommended turned out great. John who schedules appointments is also very professional. I would definitely recommend Sterling Optical.

Won't provide measurements even after you purchase eye exam and prescription glasses. "We charge for that".. What a bad business model. Never going back here again.