Target Optical

This was our first visit to the Optical Department in Target Goodyear West. They were very busy, but we were helped right away. The assistants who measure your eyes, take pictures, etc., were very attentive and friendly. A busy young man, Mobin, an Opticians assistant, helped us get seated, and helped me navigate around chairs with my walker. He was so professional ! Hal Frankel O. D., was friendly but also very professional, as he explained what he saw on the photos of my eyes. Fascinating! After Dr. Frankel, I was able to peruse their many eyeglasses. Though the store was even busier now, Alexis, assistant Optician, made herself available to help with a selection. She was thorough, very helpful, with a sense of humor, the best. Calmness, and kindness permeates this office. I highly recommend this store.

I purchased these stylish Vogue glasses for readers and they are so beautiful! Alexis was a big help in getting me 50% off of a second pair. Gotta love a rep that helps you to get more for your dollar.

The Optical Department was well stocked with glasses choices and optical personnel. We were taken care of by Erica! Highly recommend her as she was very polite, knowledgeable and friendly. She answered all of our questions and did not make us feel like she was under pressure to move on or get to the next customer. Basically no wait time and Target carries my favorite frames, Oakley! Outstanding Job Target and Erica! Thank you 😊

My husband and I went in to see if Target Optical had any eye glasses repair kits. Erica told us they didn’t have any but she would fix the glasses for us. We didnt have them with us so she gave us suggestions on where else to maybe find the repair kit and also offered that if we come back she would be happy to fix the glasses. Erica didn’t not have to help us today but she did and we really appreciate it.

Sales staff was awesome! Manager however was horrible! Came in had to listen to her complain for 20 mins to a target employee about how little space their office had then had to listen to her chew out one of her own employees for another 10mins over how to offer more appointment times. Poor girl was crying & wiping her tears. All of this in the lobby with customers present and staring. Very unprofessional all the way around.