Team Vision

Overall, a wonderful experience from the time I entered the store the staff members were genuinely friendly and helpful. I love Dr. Joey, he explained the changes in my eyes, the new prescription for my lenses. At the time of checking out and making my payment for the visit the staff member explained when to expect my new lenses, how I would be contacted and my next visit for my one year follow up. When she collected my payment, she was efficient and friendly. Overall, one of the best experiences, I was treated as a person not a number.

Dr. Joey and ALL of his staff are phenomenal! Professional, kind and considerate. I am so happy I found this wonderful place to take care of my eyes!

I am 63 .never had an eye examation.Staff and Dr Joey were amazing .I LOOK Forward TO SEEING THEM NEXT YEAR AS MY EYES WERE GOOD.THANK YOU ALL FOR MAKING IT SUCH A PLEASANT EXPERIENCE. PAULA ROWE

I've been going here for more than 6 years now. Dr. Joey and his staff are so professional and helpful. Dr. Joey and Julie are so patient and explain everything in terms you'll understand.

I had years of great experiences with them and then this past year I had new insurance. I asked when scheduling my appointment if they took my insurance and they said yes. I asked again when I checked in and they said yes. and then halfway through my appt, AFTER dilating my eyes, I was told that I am actually out of network. I was given two choices, one to bill through my medical, or I could end the appt then and come back when I had new insurance (which was going to happen 3 weeks later). I told them there is a 3rd option where they finish the appt and then write it off, as this is their mistake and not mine. He acknowledged that it was the schedulers mistake but that he was not going to write it off. Dr. Joey was condescending when I asked more questions as to why am I having to pay for the offices mistake. In the end, I told them I'd be back with my new insurance. I then received a patient discharge letter that I am no longer welcome at the practice. I work in medical billing. I understand how all of this works. And I understand that this is absolutely not how you treat patients or run a medical practice. On another note, they require you to have your eyes dilated every appt. Ive never been to an eye doctor in my whole life that requires that. The practice I went to for 25 years before this dilated once every other year and my eyes are fine, so I know it is not necessary. When I asked to not have them dilated, they said that is not an option... but I could pay $40 to have a digital scan instead.. Seems like a money grab and sketchy to me. Oh! but they offered $10 off if you write a positive google review??? Ok so definitely dont trust all of these 5 star reviews in that case... they are paid for testimony. Save yourself a headache and the frustration and just go somewhere else, where you can trust what they are saying and not have to feel belittled or question their tactics at each step of the evaluation.