Texas State Optical

Dr. Tran is an excellent eye doctor. She is very kind, professional, and takes the time to explain everything clearly. I always feel well cared for and never rushed during my appointments. Her expertise and compassion are the reasons I continue coming to this office. The only negative part of my experience is the staff. Unfortunately, she is not very customer-oriented or welcoming, which leaves a poor first impression. If it weren’t for Dr. Tran, I would have looked for another eye clinic. I hope the office can improve its front desk customer service because Dr. Tran truly deserves a team that reflects the same level of care he provides.

I really enjoyed going to this eye clinic Come to find out my old glasses were 2 strong for my eyes so I was happy to know that and found out I had a cataract in my left eye... i enjoyed the receptionist was a great person and I enjoyed being a patient here... loved the dr Dr. Tran was awesome

Although the eye exam portion was fine, retrieving my glasses has been a nightmare. They were supposed to be here over a week ago however, nothing! I called and was rushed off the phone just now because the front desk was "with a patient". She didn't want to take down my contact information to call me when they arrive insisting they have it even though they didn't update me about the delay. Very frustrating, not very professional.

very happy with my visit. I was delaying seeing the eye dr, mostly beacuse I have kids,and being at doctor's offices waiting when they take too long is not ideal.i was very pleased with dr.Lan she took the time to explain everything I needed to know.the staff was also very pleasant and helpful. and the best I was out in less than 1 hour. I want to add,that I didnt know, they have. machine that takes your eyepicture without having to dilate your eye.

Dr Lan Tran was terrible ( I didn’t have my contacts on I couldn’t read the name tags). Once I rejected the optional service that costs extra she began to get upset and tell me I didn’t know what I was talking about. She insisted I find somewhere else to get my contacts from and she would refuse to treat me next time. I have been going to this place for 8 years and never once have I been treated this way. The lady at the front desk is always helpful and sweet I love her and the eye doctor assistants are always so helpful too.