The Eye Care Center - Geneva

The only thing I regret about this place is not having visited sooner. All of the staff are very kind, respectful, and treat Hispanics with a lot of love. This is my first time in this beautiful place and I am not leaving. From the moment you walk in, it's a smile, and a contagious kindness; I walked in smiling and left the same way. If you don't speak English, they will help you with that same love. If you are Hispanic and want to be treated with love for your eye exam, this is the perfect place. A thousand stars for all the staff and the beautiful place. New patient who is staying."🥰🥰🥰 thank you.

Made an apt solely for a contact prescription update. Somehow left with a glasses prescription and no contact prescription. Was told they are to busy to do that right now. Same issue as last visit. Left very confused and frustrated. Do not recommend as the eye dr cannot do contact prescriptions for some reason I guess. Plan on atleast 2 seperate appointment dates to complete this locations procedures.

For the first time ever in my life, I have ever needed to get an eye exam. To say that I am very pleased is an understatement from the Receptionist to the assistant and doctor as well words cannot describe how comfortable I felt. I was very nervous at first, but as soon as I enter the building, I became very relaxed. The demeanor, professionalism and all-around feel of the staff at the eyecare center in Geneva was absolutely astounding.. Kudos to everyone who made this process, feel like it was nothing at all. I highly recommend if you need anything with your eye care.

Over charged for services not asked for and not covered by Medicare. On the day of service I was told there would be a $40 copay but then got billed for more. We get eye exams every year and our insurance has always covered it in full. All that I asked for was a new prescription that was always covered in the past. They claimed that they were out of network and did not have to agree to the amount that our insurance covered. Our insurance covers in or out of network in full. With the prescription that they gave me I cannot focus close enough to read.

Wish my deductible was lower so I can go here more lol truly a great establishment with professionals that supersede the name on the board. My Dr. Dugo and her team are phenomenal. From the lady and the gent at the front desk, to the curb appeal to the lobby and waiting area, all clean and supreme. Thank you for providing great service, looking forward to my next appt in March 2026🙏😌