The Eye Clinic - North Canton

Dr. Wood is so nice. Does a complete job. Explai s everything to me that is going on. The front staff is awesome. Wouldn't trade the Eye Clinic for anything. You guys rock. Thank you for such good service and your care. Perry office is just as nice I just always go to the North Canton office. Thank you again

Extremely upset! A few years ago I had an eye exam here and while I didn’t need new glasses I decided to splurge on a very expensive pair of prescription sunglasses. I stopped in to have the screw in the frames tightened and the girl who waited on me said she was unable to tighten it. While I was talking to her I asked her about what looked like the coating on the lens was coming off after only a few years. She blamed the coating coming off on my using pre-moistened wipes to clean the glasses and that I would have to buy new lenses. These supposedly high quality glasses cost me a lot of money and I thought that I was getting a quality product and quality service to go along with them. WRONG!!!!!

I’m updating my rating to 5 stars because the front reception staff are now very polite, helpful, and welcoming. Thank you to the ladies who helped me with my bill — I really appreciate your kindness and professionalism. I was hesitant to schedule another appointment before, but now I feel comfortable and welcomed when I come in.

Everyone is very nice and helpful. I am glad that I picked this place years ago. I really have a good doctor there.

I’ve been going to Dr. Hansen for years (since I was a teenager). About a decade. I was having medical problems and went in for an exam and for some reason my insurance didn’t fully cover it. Unfortunately, I haven’t been able to afford it until recent due to unemployment for a few months and low income at my previous job. That is fully on me. So I’m not sure why it’s their policy that my family can no longer utilize their services due to me not paying one bill? They’ve NEVER had issues with my parents or me up until this bill. And again, this bill has NOTHING to do with any of my family members that go to clinic. We’ve had issues since I was younger getting them to bill correctly to insurance but that was on their side and was solved once it was explained. So I’m just tired of the accounting side of this company and sad I will no longer be able to see the eye doctor that has been treating me for years and that I’m comfortable with.