The Eyedoctors

I love The Eye Doctors! They’re always fast, friendly and helpful. Plus I got to see these cutie patooties today, and how cute are the rabbits🥰

The people who work here are really fantastic. The front desk people, the assistants, the doctors, the eyewear sales people. i truly have no complaints about them. I have been going to this location for several years. my complaints lie with the corporate takeover of the clinic. the endless phone calls and notifications, with a threat to cancel the appointment if we don’t confirm. the extra contact lens worksheet they make us sign after an eye appointment — it’s creepy to make the staff do that to us. we know them!! they have our best interests at heart and are so patient. to go on, the computers constantly being down, slow, or unable to access information. all the weird disclaimers we have to sign. like pages of disclaimers. when they try to collect money, the email and phone communication are from a weird address/location and i’m nervous because it seems scammy. this whole roll out with the new ownership has been done really bad frankly, i know this because i work in comms and marketing. do better. everything seems like a corporate grift taking away from a really nice place to go get your eyes checked!

Today I saw Dr. Hamilton for the first time. She was great. I was a long time Dr. Harvat patient and have been missing my experience with him. Today restored my faith in The Eye Doctors (TED).

Overall, I had a great experience at The Eye Doctors. Been coming over here for over 20 years to get my glasses and eye exam. And each time doctors and staff have been amazing. The customer service is the best in my opinion. Office very clean and organized. I would definitely recommend this clinic to others.

We have been loyal customers for many years and are always happy with the exam and gave never been crazy about the prices but just accepted it. This year I only wanted lenses in my old frames and sunglasses. It was .80 cents more to get completely new glasses than just lenses. Still $480. The sun glasses lenses only would have been $680. Not happening. The real issue was when I picked up my glasses. The young man behind the counter was sitting with his feet up playing on his phone when I arrived. He had me write my name on a sticky note and went to get my glasses. He brought them back and asked me to sign for them while standing at the counter. I asked if I could try them on and he said yes of course. Then I asked if I could get some cleaning solution and cloth. He said they don’t do that anymore. Also the case he gave me isn’t even for my glasses. This is not what I expect from this establishment and will be changing our eye care provider.