If you want to be disrespected and treated poorly, this is the eye doctor for you! I went to this office today as a new patient and had a very negative experience. From the moment I arrived, I felt rushed and uncomfortable. I arrived on time and was filling out paperwork when the doctor stood nearby and commented that because I was completing it, he was now running behind. That immediately set an unwelcoming tone. A staff member, Angelina, was kind and helpful, but when she asked for the name of my contact lenses, I had to call my husband to confirm. While I was on the phone trying to get that information (which was being REQUESTED by the office), the doctor rudely said to me, “it’s time to hang up the phone now” because it was making him behind. I was doing what I was asked to do. Then, when the exam began, the doctor NEVER introduced himself, asked me my name, or made ANY effort to be personable. I had to be the one to say, “so what’s your name!?” and he spoke so fast because he was rushing I still don’t know what it was. Something with an H. Throughout the exam, he was abrupt and raised his voice at me more than once. When he asked me which lens was better or worse, I answered that both lens options looked extremely blurry and the same. Instead of clarifying, he responded sharply that “that wasn't the question I asked.” The entire appointment felt extremely rushed, and I’ve never had such a quick and uncomfortable eye exam. At the end, I was sent to the front without any basic courtesy. I felt disrespected and unwelcome. I will not be returning and would not recommend this doctor if you’re looking for a professional, patient-centered experience.
