Thurmond Eye Associates

What a terrible experience. I’ve had here at this eye doctor’s office here on Ridge Road. Besides having to call three times and drive over here to pick up a prescription for a new lenses nobody will return my calls. I’m wearing eyeglasses that are 20 years old I could barely see when I’m driving. This is just crappy.

Dr Graham has terrific and personable bedside manner. He’s an amazing surgeon and the bilingual staff treats people with dignity and respect.

Eye clinic is very good, staff attentive and professional. The Eyeglass store isn't up to standards. Lack of staff creates long wait time to select and place order for glasses. I chose to leave instead of waiting for an hour. Thurmond needs to hire more staff!

The staff is friendly so that earned them two stars. But the wait in between appointments is ridiculously long. I had to cancel the first appt and the next available appt was in two months. Once you get to your appointment, you are shuffled from room to room to lobby to room and, before you know it, two plus hours have passed. For that, I am not coming back. My boys are autistic so I came here because a family friend brings his autistic son but HONESTLY this office did nothing different or special than my optometrist office. My boys were calm and did not hinder the process by very much (they’re 7). Definitely not enough for two hours when most of that time was spent waiting and being shuffled around. I do not recommend for anyone.

Dr. Hook was very accommodating and explained my wife’s condition in detail that made it easy for us to understand. He was really patient and politely went over our options. Bedside manners were amazing, would definitely recommend Dr. Hook to anyone needing an eye consultation.