Total Vision PC - Talega

Griffin has amazing Optometrists, plus I can't say enough about Jimmy and what a kind man he is. But that is where I have to stop complimenting this office. To get to these wonderful people you have to deal with the incompetent front office. My wife was given voicemail reminder of her appt @ 10:30 she arrived in the parking lot at 10:15 and received a call from Jessica stating that her appointment was canceled due to her being late. We live in Oceanside and drive 30 miles to this office. The fact that she was cancelled 15 minutes before her appointment has cost Griffin 3 patients, my wife, my daughter, and myself just for being inconsiderate. This is not the first time with Jessica, just the worse time. You can see in other reviews how rude she is to people. I'm sure the owners have no idea how many customers have left due to her. They have lost 3 in this review alone. We have found a new provider and are looking forward to better customer service when it comes to eye care. Never going back to griffin again!

Since the retirement of Dr. Griffin, this office has become "Total Vision", and they are a chain. They lack all of the comfortable and professional attributes of Griffin Optometry. I've been a patient for over 5 years, but no more.

I've been to at least 5 different doctor's offices and spent almost every week this year in physical therapy. I found my time spent with the people at Griffin Optometric to be the best medical experience of them all. All my other doctor visits were not bad at all. I have very caring doctors. But Griffin Optometric is such an outstanding place, it stands above other excellent doctor appointment experiences. It was simple to make the appointment, without listening to a long recording or pushing lots of buttons. They rescheduled my appointment at the time of the appointment without any complaint that I needed to reschedule at the last moment. And when I arrived, Dr. Patrick Griffin and those who support him, took the time to listen to me as I shared recent life events that might affect my eyesight. Many questions they asked I wouldn't have thought could impact my eyes. Picking out my glasses was a fun experience due to the wonderful staff there and their knowledge, opinions, and experience in helping others. I only wish every doctor's office provided such warm individual time and attention. I recommend Griffin Optometric with great confidence.

I have been a patient nearly 30 years and I was not told prior to my exam that VSP was no longer accepted and that Total Vision was dropped by VSP. The problem here is Total Vision is garbage and this practice was way better when it was not with TV. I love Dr Patrick and am sad I won’t still have him as my Dr but I will not return to a company that doesn’t value its patients. Had I been told ahead of time I would have saved myself a 2 hour drive and a lot of anger. It’s is shady to not tell a patient at the time of making their appointment. This was a money grab pure and simple and it makes sense why VSP dropped TV and now I have too.

This is by far the best optometrist experience I've had (and I've seen doctors in multiple cities and states). Dr. Patrick Griffin and his staff - Jim, Christine and Helen - were absolutely incredible and welcomed me like family. I felt taken care of from start to finish. This group knows how to take care of customers and I'd recommend them to anyone.