Alison Kowalski
5 months ago
I purchased a pair of prescription sunglasses from this office in 2024. The coating on the lenses is now crackled all around the edges and bubbled a few places away from the perimeters. This is due to a defect in the lenses rather than how I have treated them. I wear them daily and otherwise store them in a soft container in a closet. I only clean them with a microfiber cloth. They've never been left in the sun or in my car, places where the environment might have caused the damage. When I called the office to see if they would replace them, they said no because I was one month outside of the warranty period. It's very disappointing.
