Uams

The staff at Children's Northwest is always friendly and they welcome you like family. They are always considerate of the patient, the time it takes to be seen, and they get you take of as quickly and thoroughly as possible. They are very competent. I trust them with my child's life, literally. I have to take my 5 year old to Chilren's Northwest often. They make doctor appointments and emergency visits as smooth as possible. They schedule multiple doctor appointments so that you go from one appointment to the next. They work you in if they think you should be seen in one of the specialty clinics and resolve health concerns. Children's Northwest is a miracle working blessing. Nothing but love for all the dedicated staff at Children's Northwest.

We had an excellent experience from start to finish. We were contacted the same week as the referral and were able to schedule an appointment for the following week, which was incredibly quick. The instructions beforehand were clear and easy to follow, making the entire process feel seamless. When we arrived, we were asked to complete imaging before the appointment. Even with a full waiting room, everything moved efficiently, and we were able to finish imaging and still make it to our appointment within the 15-minute early arrival window. As someone who has worked in hospitals, I was especially impressed by how clean and welcoming the facility was. Dr. Ylanan was outstanding. He took the time to speak directly to my daughter, which made her feel comfortable, heard, and truly included in her care. He was thorough in both his examination and his explanation, and made sure we understood what was happening and how to move forward. His approach was thoughtful, patient, and genuinely appreciated. Overall, this was a great experience, and we would highly recommend.

I'm sharing these photos out of concern for staff, patients, and families. After the recent winter storm, the parking lot remains covered in snow and ice, creating hazardous conditions. As a children's hospital, safety should be a top priority—not only inside the building, but also in areas employees and families use daily. I'm genuinely asking why the parking lot was not properly cleared or pretreated to prevent these dangerous conditions. Many of us are coming in during early hours and long shifts, and navigating an icy parking lot puts unnecessary risk on everyone. I hope this concern is taken seriously and addressed promptly.

Children's nw was the worst experience I ever had with the care of my children and will not hear you as their parents and will give you a run arpund just to come back and tell you exactly what youve been trying to tell them. 1. An e.r Dr that lied to me about test results at pur previous Dr which I had to pull up myself to show him which upset him greatly, then when I told them why and how it was a lie due to my kid having a blood disorder he then lied again and told us that he can tell she wasn't anemic due to our genetic (whole family has it) blood disorder. He clearly just didn't know what it was and was to egotistical to even test for it himself if he didn't believe me. 2. Had a cardiologist not know that iron supplaments caused black stool. (Common knowledge honestly) which lead us to a 9 hr hospital stay where the e.r Dr never saw her poop. The staff continued to ignore me about iron supplaments then e.r Dr came back in 9 hrs later to inform me its prob due to iron supplaments as if I hadn't been saying this on repeat. While telling me nothing is wrong with my child she has repeatedly been sent to specialists "just in case" then those specialists kind of laugh at me saying this isn't the case which we already knew.... I'm beginning to think the hospital is just doing insurance scam because none of the "emergencies" we had would have been emergencies if Dr and staff 1. Didn't lie and 2. Listened to parents. My child still has dizzy spells and fatigue and we got no answers other than them telling us it's a heart disease to find out its not a heart issue at all to telling us it internal bleeding which also wasn't true. We still have 0 reason on why she's dizzy but we did spent many hours in the hospital scared for her life for no reason other than them jumping to conclusions without looking at the facts. Also after all this and speaking up about it, I heard so many nightmare stories from other nurses and staffs about the place and how they can't stand childrens northwest either. It is clear the hospital is struggling big. Honestly would trust my dogs vet before ever taking my kid to any dr of children's nw again.

I am a pediatric RN and I DO NOT RECOMMEND THIS HOSPITAL!!! I recently took my daughter to the ACHNW ER for treatment. I knew what treatment she needed, but Dr. Lydia Washer refused to give it, because she said she had never given that treatment before. Dr. Lydia Washer instead wanted to test my daughter for things that she had no symptoms for. She had incorrect information about basic disease processes, and when she had no explanation for my daughter's concerning symptoms, I began to ask her questions. At that point Dr. Washer was completely unprofessional. She began to cry and say she had had a really hard day. She then abruptly walked out of the room and discharged us minutes later without answering my questions or giving any explanation for very concerning symptoms. We had to seek alternative medical care, fortunately, the needed treatment was given. Had we left and not sought care there could have been a very different outcome. I WOULD NOT TRUST ACHNW WITH THE CARE OF YOUR CHILDREN!!!! I have heard too many stories like my own. We are now stuck with a large bill for tests we did not need, and without the needed treatment. Instead, I'm having to pay for a doctor to cry when she didn't want to answer my questions and didn't know what to do.