UF Health Eye Center Medical Plaza

I really have NOT been impressed with this place. I’ve been to urology and the arthritis departments for separate appointments. Urology Department: My insurance company notified me that my prescription was about to expire. I gave the urology department a month notice. They asked me to submit the paperwork via MyChart, which I did that day. I call them two week later, three weeks later, and the day before the expiration. They just stated that would reach out to the doctor. I’m not sure if they did or not. I never received any response. My medication expired. I have a scheduled follow-up appointment, but no reason to follow-up if I’m not able to get my medication, and they never ordered bloodwork. Arthritis department: they couldn’t see me for at least 6 months because they schedule was booked. When I got there, they checked me in with no problem. They asked me to wait in the medical room where it was an enclosed sauna. Eventually after I was getting a headache and some dizziness I eventually opened the door and asked one of the staff to turn down the temperature. I waited over an hour in the room and then went to see what the status was on when the doctor was going to see me. When the staff got back she said the doctor was out and she wasn’t sure if she will be coming in today. I was asked to reschedule you. Finally they were able to find an open time they could fit me in to about 2 months later.

Cass the manger and the rest of the team at the Medical Plaza Opus is amazing. I'm always going there and they are so fast and friendly. Best Opus location in Gainesville FL.

Great nurses, I had an appointment but showed up 3 hours early bc that's the only time my ride could drop me off and they went a head and took me in! They were so nice and respectful!

If you have time before your appointment, take a walk through the Wilmot Gardens. A little sun outdoors will refyour soul. soul.

Went in for an appointment with one of their rheumatologists because my primary care doctor said that my symptoms suggested an autoimmune disease. My primary care doctor had already ran tests to rule out arthritis, but the rheumatologist insisted that there is no way that I have an autoimmune disease, and that it has to be arthritis. Was charged around $250 to order the tests (after insurance), and then over $110 just to run the tests, and of course my $60 co-pay for seeing a specialist. Over $400 to be told what my primary care doctor had already told me, that I do not have arthritis. On top of that, they rescheduled my appointment a month out from my original appointment, and on a Monday (can only do Fridays because of my work schedule, and I informed them of this twice), and they never called me about rescheduling my appointment, they sent a message through the app. I also declined pain meds at my appointment, informing the rheumatologist that I would prefer a diagnosis before throwing pain meds at the pain and inflammation in my joints.