I would not recommend this hospital, even to my worst enemy. From the moment I arrived, the level of care I received was extremely disappointing. I experienced poor treatment, a lack of respect, and significant communication issues throughout my visit. When I requested to speak with the charge nurse, no one came. My spouse also called the hospital and asked to speak with the charge nurse but was reportedly hung up on. Shortly afterward, the nurse entered my room and mentioned that my spouse had called, which only added to the frustration. I also contacted Patient Relations regarding my concerns. I was told I had called the wrong number and that someone would return my call. Unfortunately, I never received the promised follow-up. To make matters worse, the attending physician appeared more focused on the NBA playoffs than addressing my questions and concerns, leaving most of my care to the resident physician. While I appreciate the role residents play in patient care, I expected the attending physician to be engaged and available to discuss my condition. Overall, I am extremely disappointed with the quality of care, the lack of professionalism, and the failure to follow up on my concerns. I hope the hospital takes patient feedback seriously and works to improve both communication and patient care.
