University Eye Center serves patients in Saint Louis and the surrounding part of Missouri from its office at 7840 Natural Bridge Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes EyeMed, Superior Vision, Spectera and Aetna Vision (12 plans in total). 26 doctors are listed here, including Casey Peterson, OD, Kasey Chan, OD and Emily Gum, OD. It is open 5 days a week, with evening hours on weekdays. You can walk in without an appointment. Call (314) 516-5131 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
| Monday | 8:30 AM – 8:00 PM |
| Tuesday | 8:30 AM – 4:30 PM |
| Wednesday | 8:30 AM – 8:00 PM |
| Thursday | 8:30 AM – 4:30 PM |
| Friday | 8:30 AM – 12:30 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
I love the UMSL Eye Center; The students are polite and are actually very knowledgeable! And the Optometrists/ Eye doctors are nice , helpful and very professional and knowledgeable!! The Optical department are very nice , patient and take out time to help you pick out frames that fit your face. 10/10! I love it here!
My son had an appointment with them to order a new pair of new lenses in late January over two weeks ago. The medical service itself is great. During out visit, I filled out a form to transfer medical records from the former clinic. However, when I called them after two weeks, the front desk told me they had been waiting for me to file the paperwork to transfer medical records. So, the form that I filled out was missing! Then, I filed the record transfer request again, and called them back a few days later. They said they were still waiting for the records to be transferred. However, I called the former clinic, I was told the information had been faxed to them. This means that they did not see the fax. What made things worse is that their voice mail box had been full for a while. This made me wonder whether they regularly checked the voice mail if you left one. Apparently, some serious customer service issues exist here. For whoever use this eye center, I recommend you keeping following them up in case they miss your file or fax!
I have been a patient at the University Eye Center for over 8 years. The doctor's really give you a thorough eye exam and answer all your questions. Dr. Thelwell was exceptional during my appointment in October. He answered all my questions. His professionalism and his personality made you feel very relaxed and let you know that he cared about you as a patient. Kaylee at the reception desk was also very helpful with helping me with an Eye Med insurance issue.
The doctor was really good and she called to check on me cause I had headaches I really appreciate that the eye exam was top notch
I feel that the overall quality of care I received at University Eye Center was great but,could have been better. Most everyone was professional and pleasant. My eye exam wasn't rushed and the examiner seemed helpful and considerate about my concerns. He listened patiently and answered my questions. I was nervous before and after arriving to my appointment. I felt better after meeting with the physician or eye technician.
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