Vision Plus Inside Ferndale Haggen

Very friendly staff. We got into our scheduled appointments on time. Very thorough exam. Definitely recommend!

I've been going here for a long time and never have I ever had someone not do there job the way this young man did.. it was very frustrating.

I highly recommend this Vision Plus location they are super helpful. They have a large selection to choose from and make sure you are completely satisfied with your selection.

Was seeing better than 20/20 through a reading prescription that had "expired" a couple months earlier (they still started the order in spite of that; got it a year ago) and had to cancel a $400 lens order because I didn't have a "current" prescription (for something you can buy at a drugstore for $10 - readers) Also, they had a hard time understanding the idea of pushing a charge back onto a credit card. They wanted to issue a "check" for a refund. I had to "check" the calendar to make sure we weren't back in 1970 somehow. At least they were super polite in turning down business.

I usually get my glasses at Vision Plus in Lynden, but after a bad interaction with the Lynden Manager, I decided to visit Ferndale for my glasses this year. The customer service in Ferndale is leaps and bounds better than anything I've ever received in Lynden. I worked with Jessica and she did a phenomenal job making sure I got the frame and lenses I want! She really went above and beyond for me. She is very professional and cares very much about the customer experience and it really shows in her work. She made me feel welcomed and I will be returning to Ferndale in the future for all of my glasses. I highly recommend Vision Plus in Ferndale.