Visionworks

I had an amazing experience at this location for an eye exam and contacts. The staff were professional, friendly and knowledgeable. The physician was very knowledgeable and gave explanations. There were a variety of choices for glasses and contacts and I received a pair of contacts the same day. Overall great experience and I will definitely return.

I enjoyed my experience at this location. The staff members, Crystal in particular, were nice and very helpful with picking my frames. Dr. Babalola was very detailed with his examination. He double checked any discrepancies he may have found and made the recommendation in the customer’s best interest. I highly recommend!

The staff is friendly, the optician who helped me was very nice, took the time to explain how the process worked, and the breakdown of costs so it was clear. She gave me options and recommendations based on my needs, and not once did I feel like she was trying to upsell me, she just wanted me to feel confident in what choices I had available. Very good experience, I will be back when next need eyeglasses.

When I made an appointment the lady I spoke with was friendly and knowledgeable. All the associates were friendly. The lady who did my eye test was very patient.. but she didn’t act like she was wanting to just skip me. She was great. Dr Braxton was so nice and very friendly.

I wanted to express my disappointment with my appointment today. My scheduled appointment ran an hour in a half behind, and I was not given timely updates or a realistic expectation of the delay. I understand that unexpected situations can arise, but a delay of this length without clear communication is unprofessional and shows a lack of respect for patients' time. I arranged my schedule around this appointment and expected that my time would be valued as much as the provider's. I hope you will review your scheduling and communication practices to help prevent this experience for future patients. Sincerely, A very unhappy loyal customer