Visionworks

This was my first eye exam in like three years. The last time was in Danvers, MA. A lot has changed since then. But my experience was great. Staff was friendly and nice and let me know what was next every step of the way. The technician and doctor definitely helped me with upgrading my prescription. I look forward to going back for my eye care needs.

Tobi was incredibly helpful and kind while helping both me and my partner. He helped me narrow down the glasses I'd picked out, walked me through the different options for add-ons, patiently explained insurance coverage, and overall made the whole process stress free. He was also the perfect blend of professional and personable! He even offered to help adjust my partner's sunglasses that had very loose screws, which above and beyond in my opinion. 11/10 would recommend!

Thursday Jan. 8th 2026 it’s only one person in here in a couple of waiting! One person I mean as in one worker. They need to take appointments so people won’t just be waiting in at least have another worker just in case they get busy like now . When we walked in he looked up at us but did not greet us in still have not said I will be right with you guys as soon as possible! It’s another lady in here as well in had to ask is there someone else working. Then he stated it’s just me, if you would of greet people when they come in and let them know guest would not be wondering Bad customer service in the wait in long in horrible!

I brought my folks in for eye appointments, they are both in their late eighties. Alejamdro, Tobi, and Dr. Eggers were kind and patient with them through their exams. Dr. Eggers was very thorough in his exams, and he explained all his findings very clearly. Alejandro did a great job walking them through the entire process, and he and Tobi were able to answer all of our questions . It was a really good experience!

Second time I came here for glasses. While the person who helped me wasn't overly friendly like the last time, she was very helpful in helping me pick out new frames and tried to get me the best deal without being pushy. UPDATE: very disappointed in picking up my glasses. The first time went in the morning. There were four people ahead of me and one being waited on for an eyeglass fitting. There was only one person working. One couple left as they got tired of waiting. I left after 10 minutes of waiting. Went back late in the afternoon. There were at least three people waiting and one customer checking out and only one person working. The three ahead of me were looking for frames. The worker directed them to take a place at various tables, then proceeded to wait on me so I could get my new glasses fitted. While he was pleasant, I felt rushed. Lo and behold one other worker came out of the back to help. Where was she earlier in the day????!!! Will not go back.