Visionworks

Came in after being recommended by family. Great establishment with clear and wide selection of frames to choose from. Very well organized to peruse. Staff was super helpful, straight forward and looked to ensure the best/most practical options to use. This particular case was for separate reading/distance pairs. Straightforward with pricing and breakdown, looks for the best ways to apply savings, as well as a solid protection plan. Would absolutely recommend to anyone in need of a new pair!

I’m happy to leave a five-star review for Kim at Davis Visionworks in Levittown. Not long after purchasing my glasses, they became damaged—and being without them was simply not an option because I need them to see. I came in because I learned Davis Visionworks has a 100-day warranty that covers help with minor adjustments and repairs. I explained my situation, and Kim jumped in with genuine patience, kindness, and professionalism. What impressed me most was her calm, “no-rush” energy. I watched her handle a very indecisive customer with the patience of a saint, and it gave me the confidence to ask if she could help me too. Kim not only fixed my glasses—she cleaned them up so well they looked almost brand new. She also told me that if I needed anything else, I could simply swing by and she’d help me. I left feeling truly taken care of. Customer service like that is rare, and it absolutely solidifies your decision to return to a business. I previously purchased a pair of glasses from this location as well, but after the service I received from Kim, I’ll definitely be coming back. Highly recommend this Levittown location—especially if you get the chance to work with Kim.

Just save your time - and don’t get your eyes checked here. Not helpful. When discrepancy was found upon trying to purchase glasses at Costco with rx- and I alerted the visionworks personnel- they didn’t seem concerned at all and wouldn’t change rx - and said I needed a re exam. Ok- does my insurance cover that? They seemed to not care. Goodbye. Will never step foot into this establishment again. First question- did you purchase glasses here? No. I didn’t find any I liked… would the customer service have been different had I been willing to buy actual glasses there? Not sure…

The experience was terrible. It wasn't just a matter of the staff being indifferent; the salesperson was completely unprofessional. When I asked technical questions, he had no idea what I was talking about and showed no interest in helping me resolve the issues—he just mechanically insisted I choose between two options. What was most frustrating was that whenever I asked a question, he made me feel like I was a burden to him.

If you need glasses you can make an appointment the day of and go in and in under an hour get the best care and a newly updated perscription..the drs care about your eye health and do a thorough job and take your vision seriously. As well as the health and well being of the patient at large. Staff was attentive kind and inviting got me all the care and special treatment one could need while getting new glasses!! Spent $0 dollars but I got treated like a paying high class client. Exectutive treatment and all I would go back again for a third time. They also have great prices and deals all the time for sunglasses and also sports lenses I plan on getting both. With their discount program.