Visionworks Doctors Of Optometry

Never been on this side of town today and took a few wrong turns. I got to my scheduled appointment that was from 12:20 at 12:30. The Dr. was outside starring at me and the ladies inside said I had a 10 minute grace period which I was still within and rejected me. Horrible service go to the other locations.

Staff is rude for starters. Now understanding why you would cancel anyone’s appointment without speaking to them. I elected to not receive text messages to confirm my appointment confirm my appointment via email- so why would it get canceled? The receptionist was very rude? How does she even have a job?! And it’s evident from these reviews that she consistently has an attitude when questioned about doing her job! Very unprofessional. Not a place that I care to use my benefits or my hard earned money. I will be contacting the corporate office with my complaint. Edit- after calling customer service I was told that my future appointments were canceled after they were confirmed in the office. How is this company providing good customer service? Very distasteful. Don’t waste your time going here!

Amazing experience. Shaden was extremely helpful. She made the entire time there enjoyable and I highly recommend anyone to go to this location.

Taniasha and the staff is always so friendly 😊. It's such a pleasure working with her. Patience (with Tanisha ) is out standing!

Great experience! I initially had to reschedule my exam due to an employee call off, but the associate was super apologetic and quickly scheduled another for me. I went in for that exam and it went fast and everyone was very friendly. The associate that helped with the purchase of my frames was also great. My frames arrived a couple weeks later and they were bent so I took them back the following day. The same associate immediately offered a solution and I was in and out in less than 5 minutes. I will absolutely return and recommend this location to friends.