Have been coming here 10+yrs. Always pleasant, always on time, always helpful, always accommodating. Dr Kolaric first and now Victoria Long. Front desk efficient and fun and girls who adjust ALWAYS on their game and a blessing!
About
Located at 730 W Lamar Alexander Pkwy in Maryville, TN, Volunteer Eye Care Maryville is an eye doctor and optical shop serving the Maryville area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. VSP, EyeMed, Aetna Vision and Cigna Vision are among the 9 vision plans accepted. 7 doctors are listed here, including Steven Elliott, OD, Caroline Babb Poveromo, OD and Haley Bolden, OD. The optical carries 36 frame brands. It is open 5 days a week. Walk-in visits are welcome. Call (865) 982-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
730 W Lamar Alexander Pkwy
Maryville, TN 37801
Get Directions - Phone
- (865) 982-2020
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 7:00 AM – 4:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 275
Limited selection of glasses for men. Immediately pressured into purchasing a set of frames without being provided my prescription from the doctor as required by the government. The lady “selling” me eye glasses stood next to me instead of allowing me space to look for myself. Additionally after review of what was a mistake purchase, I made a call to cancel my frames and requested a copy of my prescription. I was told under no certain circumstances could the prescriptions be emailed to me because of “HIPPA”. Drove back to the eye doctor and requested a copy of my prescriptions. I was then only provided 1 of the 2 prescriptions… i had to go back in yet again to get the second prescription because they were trying to pull a fast one on me. As far as not being able to send my prescriptions electronically because of HIPPA the excuse doesn’t seem valid to me because when I went in to physically pick them up all I told the front desk was my name. Wasn’t even asked to see a drivers license or even check my date of birth. Doesn’t sound very HIPPA compliant to me. Know your rights. Just because you see an eye doctor doesn’t mean that you need to purchase frames from them especially when they have limited options. They should immediately provide you a copy of your prescription before ever trying to sell you on lenses and frames.
The doctors and staff are nice. The problem is that my glasses were too strong and instead of listening to my complaints they just told me that they take time to get used to… I ended up going somewhere else and getting the correct lenses
Doctor and staff are nice as can be. After waiting nearly a month for a pair of glasses, I tried to cancel the and was told that I would only get 50% of my payment. Absolutely insane policy to not be able to take care of a customer who just wants to see well on Christmas. I highly recommend looking elsewhere if you do not want to be taken advantage. Managerial and customer service training a MUST!
The best eye care I have ever been to! Dr. Dix is amazing and pair that with the top notch customer service that Emily provided was outstanding! I wish I could give 10 stars! Thank you volunteer eyecare!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.