We were in anthem on vacation and stopped by this Walmart to get glasses. Ben the manager was extremely pushy about getting two pair of glasses because of some Walmart promo going on. My wife got the second pair and they just sit there, never worn. I refused the second pair because I knew I didn’t need them. Paid in full for both of us, separately. Story closed…or so we thought. Here we are 7 months later getting harassing calls every few days from Walmarts billing and bills in the mail. We’ve tried to resolve this in January, April, May, June, July. The bills keep changing…we owe $127 then $93 then $148 now $55. We have been told by Tammy, Ben, and Joanna at this location that we are good. Please ignore the bills. Walmart still keeps harassing us and we keep telling them the story only to have to repeat it. Stories keep on changing. They are trying to charge us for an April visit even though we live in Washington and haven’t been in AZ since January. The Walmart in Anthem tells us we owe zero and that it’s an internal company thing but that’s not what “Walmart” corporate is saying and we don’t want to get our credit ruined. Super upset since we have been very patient and nice and doing anything from our end. And what the employees at Walmart tell us is that we are good, trust them, etc etc etc. We just want to get an invoice of $0 from Walmart corporate and to move on. Last time we called the Walmart in Anthem, the guy would not even take our number down and stated that we are not the only customers with this issue and to deal with it with Walmart corporate and that they are normal people trying to live their lives. Yet, these issues are because of them. We get promises of calls backs, apologies, “it’s internal”, offers of gift card, but Walmart corporate seems unaware of this and it’s very frustrating. Stay away and go to a private eye dr and clinic. Even our insurance told us to do this from now on and they told us that Walmart is like this all the time. Super disappointing.
