Shitty place. Got my prescription wrong and won't fix the issue just warmed up the frames and the older guy*Jim* said just wear them for a week to get use to them, um sir you guys got the prescription wrong and want me to wear the glasses I spent 380 bucks on? And not fix the problem? Sir that's sad.
Walmart Vision Center
About
Walmart Vision Center serves patients in Lisbon and the surrounding part of Connecticut from its office at 180 River Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes Davis Vision, Superior Vision, Spectera and Humana (10 plans in total). Care is provided by Brian Cheung, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (860) 376-8431 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
180 River Rd
Lisbon, CT 06351-3249
Get Directions - Phone
- (860) 376-8431
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
| Sunday | 11:00 AM – 4:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 26
I wish to thank Doctor Jim at this location Vision Center. I had a problem with my eyeglasses and he helped to resolve that problem !!! He was kind caring and professional!!! Thank you Sir!!!!!I There should be more people like you in this world
They didn't have an eye doctor,had an independent exam. Saved about $30 bucks off of other wally world doctors price. Plus got in the next day. Fitted very well by assistant, she listened about my not wanting my progressive prescription set to "high" In my eye sight, causing it to come "on" and off every movement of my head. We both agreed on a set point. The glasses have extra-active transitions, came with nikkon lenes,uv protection,blue blocker,anti glare. They are outstanding quailty,very crisp, full field of vision, no "fish tank" look around the edges of progressives. A very poor now, but very very happy customer. It's wally world,never know what you will see...
Worst optical experience ever. I will clarify, the Dr deserves 5 plus stars. He was patient and I was very pleased with him. Very caring. Now, let's get to the worst cust service people ever. Nightmare booking the appoint. Asked the same basic questions numerous times and the Rep kept getting information incorrect. Getting the glasses, filing the prescription, I got lucky with the eye whisper. NOT Could not hear anything she was trying to say . Now it gets even worse. They are suppose to phone you to pick up your glasses. I waited a week. I finally called to check the status to be told their ready for pick up. I asked why wasn't I notified since, that's what I was told when I payed for the glasses. The rep puts me on hold to see if they phoned me prior. He says "Oh yes someone called you but didn't leave a voicemail." Alright, that sure makes logical sense. NOT I was told that the glasses have been sitting there for 3 days and not one Rep thought to leave a voicemail or email. UNACCEPTABLE. I need the glasses. Hence, the reason for the visit. Please, if you want proper Customer Service this isn't the place. Unfortunately, you miss out on a wonderful Dr.
The older lady with glasses and blonde curly hair thatworks in the Glases section is rude. You advertise you're open until 6 pm... then why at 550pm were we not allowed in to pay for glasses??... you wouldn't even treat us as customers. You had locked the gate and stood in the office then turned your back to us saying you already counted your drawer.. Your always so miserable. How you keep your job is so beyond me. Do better. There's no excuse treat people that way.
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