If I could give a zero I would . This is the worst dentist office from the front staff, dentist and billing department. I initially contacted the dental office to schedule an appointment for my husband. The officeprovided me to the treating dentist, who collected our insurance information last week. My husband had an appointment scheduled for today (Monday) at 1:00 PM. Upon arrival, he was informed that he would need to provide his information again and wait until the billing department returned at approximately 1:45–2:00 PM. When the billing staff arrived, he was then told he could not be seen. I contacted our insurance provider, who confirmed that he was eligible for services and provided an authorization number. Despite relaying this information to the office staff, they still did not honor the appointment. The insurance company also offered to contact the office directly to verify eligibility. Overall, this experience was highly unprofessional and disorganized, and I would not recommend this office.
