Walmart Vision Center

I want to say that I have had a great experience with both Jenae and Jim! Both polite, kind, and eager to assist me. My insurance spelled my last name wrong and both of these lovely people helped me for over an hour to get my insurance figured out! I appreciate all that they do and they deserve to be recognized everyday!😊

I wanted to give them credit but the fact they couldn't make their mistake right, it makes me angry and I don't want anyone else to make the same mistake. Asked for only what my insurance would cover and was told that was what I had got until I received a bill a few weeks later. It's under 20 dollars so I'll pay it but you should absolutely take that into consideration. all in all wasn't the best experience and I'd go elsewhere, they should of made it right for their mistake!

Everyone was kind and professional, even double-checking data from previous visits to be sure measurements were correct. (I'm reordering a frame I've bought here before bc I love them so much!) The total ended up being less than we'd estimated and my glasses should be here in only 10 days. Walmart Vision and Glasses for the win!

Staff was absolutely terrific! Came on a moments notice and was in and out in no time! Best customer service I have recieved anywhere at several vision or eyeglass centers across the Spokane and Coeur d'Alene areas. I say this as someone whose worn and replaced glasses for over 20 years of my life now! 5 out of 5 stars!!!

Updated ,I'd give them 200 stars for customer service today!! The staff and manager went above and beyond to find specific frames I needed for my lenses. Thanks to these awesome people I have exactly what I needed and the cute frames I wanted. The Dr. has helped me improve my eye health greatly. Thank you !!!